Andy Jones, manager of the service desk – AKA “where everything flows to eventually” reports that he now has hundreds of new applications built by “people that don’t work here anymore”. Andy says, “don’t get me wrong… some of these have delivered value, but we don’t know where they came from, where the code is, or who is responsible for them going forward”… “guess I’m going to need to have my service desk people catch a few more spears!
At publish time the company was still wondering who created the latest version of the “Lunch Menu Application” as there was a controversy surrounding fish sticks or pizza.